How to buy from us

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FURNITURE SHOP ONLINE

MOTTES MOBILI offers a vast online furniture catalog with many solutions for home furniture, custom-made furnishings and accessories for all housing needs, modern, design, classic, contemporary and handcrafted. Here you will find everything you need: convenience of purchase, savings and freedom to do it yourself.

For more information call 0424 383612 or info@mottesmobili.com

WHY CHOOSE US?

We are furniture distributors, and we offer many highly customized collections, of medium / high range: what distinguishes us is our CUSTOM MADE product for "made to measure" furniture.

We offer our customers a vast assortment, extreme purchasing convenience, and a good savings component, plus the freedom to do it yourself, without the pressure of a seller but with the assistance of an effective Customer Service. We are authorized resellers of Italian companies: many are described, others are not mentioned, most of the companies are from the Veneto area.

PAYMENTS

For an order below the value of € 1,000.00 we ask for the full balance at the time of the order, where we issue the receipt of payment, For orders above € 1,000.00 deposit for production, and the remainder at the time of delivery.

You can block your furniture even with a small advance, so there will be no change in the price, and on a second date, to be defined, you decide the delivery and payment method.

IBAN: IT 61 H08590 60900 021 00000 5627 Banca Centro Veneto Bassano Banca
always indicate the order reference
It is possible to request a 12/24/36 month loan, ask for more information

Terms of sale at the store
The methods of purchase at the point of sale will be described directly by the staff within them.

Online sales conditions

The products purchased through the mottesmobili.com website and other partner sites * are sold directly by the company Mottes Mobili, duly registered in the Vicenza business register with VAT number 03148900248, the operational headquarters in Viale Europa 7, Romano d’Ezzelino (VI). The prices indicated in the Estimate are in Euros and are normally inclusive of VAT; the same Total shown in the Estimate is summarized in the order form that the Customer must confirm for the conclusion of the contract.

1 - Purchase Procedure

2. The contract is concluded when Mottes Mobili receives the confirmed order form and the relative payment or deposit. This Confirmation will summarize the purchased goods and services (delivery costs) with their prices, the address for delivery, the order number, the general conditions of sale.
4. With the electronic transmission of the order form, the buyer undertakes to observe all the General Conditions of Sale present on this page.
5. The online sales contract between the Customer and the Supplier is concluded in Italy and governed by Italian law.

2 - Changes to the Order

Any changes to orders placed are guaranteed until the purchased items are put into production; the production starts immediately after the payment or the down payment. Mottes Mobili is however available for any subsequent changes which are not guaranteed and will eventually be authorized on the basis of the progress of production. The billing data entered during the order can only be changed until the invoice is issued.

3 - Shipping and Delivery

To start the shipping procedure, Mottes Mobili requires willingness to receive the supply: if the availability date is not respected, any storage and / or delivery costs will be charged to the customer. The customer is required to authorize the shipment or collect the supply within 60 days of receiving the communication of product availability in stock. The delivery of the supply is initiated only when the order has been paid and carried out by couriers specialized in the shipment of furniture and furnishings with telephone notice; the Standard Shipping service is to be understood as delivery at street level and the customer must collaborate with the driver to unload the packages from the side of the truck, sometimes also making other people available depending on the size and weight of the item purchased . Mottes Mobili reserves the right to open some packages to carry out random checks, possibly photographing the products and is legally responsible for the goods until delivery. The customer can collect from the warehouse directly at our headquarters, even for supplies with final destination outside the European Union.

4 - Shipping costs

Shipping costs are calculated based on the volume of the goods and the place of destination.

5 - Delivery times

Delivery times for Outlet products vary according to the changes necessary to adapt the environments to the needs of the buyer.
If no modification to the purchased product is necessary, delivery times are approximately 30/40 days from receipt of the deposit or balance. Given the average times for the realization of the goods being sold and except, in any case, any causes of force majeure or impediments not attributable to Mottes Mobili, which therefore remains exempt from any consequent liability (e.g. strikes, bad weather, delays or blocks in transport, etc.) Mottes Mobili constantly works in order to respect the punctuality of the times indicated, even trying to anticipate them.
Finally, we specify that the productions and deliveries scheduled in the periods preceding the Christmas holidays or the summer holidays could suffer significant delays connected to the contingency of the period.

8 - Right of Withdrawal

The consumer has the right to withdraw from the distance contract within 14 days from the day of delivery to the consumer and to obtain reimbursement of the expenses incurred. Sales of products via the Internet are governed by Legislative Decree no. 206/2005 which regulates the matter of distance contracts, that is, carried out outside commercial premises. Right of withdrawal is reserved exclusively for natural persons (consumers), therefore it cannot be exercised by legal persons and natural persons, or their intermediaries, with a reference to VAT number, who act for purposes related to entrepreneurial, commercial, artisanal activity or professionally carried out.

The consumer cannot exercise the right of withdrawal "for non-prefabricated goods produced on the basis of an individual choice or decision of the consumer" (Directive 2011/83 / EU of the European Parliament) and for "goods made to measure or clearly personalized" (art . 59 Legislative Decree 21/2014)

In case of withdrawal, the consumer must return the purchased goods without undue delay and in any case within the peremptory legal deadline of 14 (fourteen) days from the date of communication of the withdrawal, under penalty of forfeiture of the right of withdrawal.

The product must be returned to the following address: Viale Europa 7, Romano d’Ezzelino (VI).

The costs of returning the product and any disassembly are charged to the consumer.

The right of withdrawal is totally lost if the returned product is not intact, that is:

1) in the absence of packaging;
2) in the absence of integral elements of the product (cushions, feet, upholstery, etc.)
3) for damage or deterioration of the product due to causes subsequent to delivery.

The consumer, in accordance with current legislation, however, remains responsible for the decrease in the value of the goods resulting from their handling other than that necessary to establish the nature, characteristics and functioning of the goods.

13) TREATMENT OF PERSONAL DATA

Pursuant to and for the purposes of articles 13 and 14 of EU Regulation 679/2016, Mottes Mobili, in its capacity as Data Controller, informs the customer of the processing of personal data provided by the customer by completing the purchase order form in electronic format.

Common data are processed, such as identification and contact data (e.g. name, surname, email address, telephone number) and, in general, data relating to the products purchased, billing data (for example , credit card number, zip code and address), delivery data, shipping address, customer order number, purchase history on the Site, etc.

Mottes Mobili processes the customer's personal data for the following purposes:

a) execution of the sales contract including after-sales assistance, management of the return procedure for purchased products;
b) fulfillment of legal obligations, with particular reference to those of a fiscal, accounting and personal data protection nature;
c) protection of the rights of the owner, even in court.

The customer's personal data may be stored for different periods of time depending on the purpose for which they are processed by Mottes Mobili, in accordance with the Regulations.

On the basis of art. 15 and ss. of the Regulations, the customer has the right, at any time and free of charge, to request information regarding the existence of the processing of their data, the retention period of the same, to obtain a copy, to rectify them, to integrate them or to update them and / or to delete them.